Know When to Pull In Your Pharmacist for Patient Questions

How do you know if you’re crossing the line into patient counseling?

Med-related questions from patients may pop up when you’re taking med histories, offering meds-to-beds programs, etc.

But providing info that’s outside the scope of your practice...even if you know the answer...can cross the line into counseling. This can lead to fines, license suspensions, and patient harm.

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