Optimize Telecommunication With Patients

You'll see new opportunities to use telecommunication to reduce COVID-19 exposure and save eye shields, masks, etc.

Consider these strategies when in-person patient interactions are replaced by phone calls or video...such as for taking med histories.

Think about how you can come prepared. For example, access a patient's prescription fill history in your EHR...or contact their pharmacy or provider in advance...to get a med list.

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